Orders generally take 2–3 business days to process and then 7–10 days to ship. If you place an order on a weekend or holiday, your order will not be processed until the following business day, whether you requested rush or normal shipping. Note: some of the boards on our site are custom made and cannot ship within the aforementioned limits (customers are notified on a case-by-case basis).

Why does it take 2–3 days to process?
It’s kind of like waiting in line…if we get 100 board orders one day, and yours is number 99, chances are it’s going to take a day or two before we are able to get it ready for shipping. The processing time also allows us to protect our customers against fraudulent orders. Many fraudulent orders are caught before the order has shipped thanks to this window of time.

Will it really take 7–10 business days to get my order?
It once again depends on where we are shipping. Because we have warehouses located all over the United States and Canada, shipping time also depends on what you order. A board shipping from Canada may take more time than a board shipping from California. We say 7–10 business days because it shouldn’t take any longer than that—it often takes less time.

What if I requested rush shipping?
If you requested rush shipping, your order will be processed the following day, depending on the time of order (most shipping is done before 3:00 p.m.). What can we say…paying more for shipping moves you up in the line! If you order rush shipping on Friday, your package won't be shipped until Monday.

How fast can I get my order?
If your items are in stock, you can request overnight, 2 day, or 3 day shipping.

Do you ship internationally?
Yes. Please contact us before you place an international order. In some cases we won't be able to ship to you due to dealer relations. Also sometimes we can get a better shipping rates by shipping to an airport near you. If you place an international order, we will contact you to confirm your order information. This is done to protect our customers again from fraudulent orders. International shipping costs are obviously going to be a lot more than domestic.

How will my order be shipped?
EOS orders are shipped using pretty much every delivery method known to man. We use UPS, USPS, DHL, and FedEx.